The Asta CRS Story

Asta CRS drives business growth with innovative technology, smart solutions, and a commitment to excellence across the globe.

Founder

Visionary Leadership

Asta CRS is led by forward-thinking leaders who drive innovation, inspire excellence, and nurture a culture built on trust and growth.

At the forefront is Prab Thangarajah, Chairman & CEO of Asta Group - a visionary leader driving transformation across diverse industries and global markets. His strategic direction continues to strengthen Asta’s position as a future-focused organization built on innovation, operational excellence, and sustainable growth.

Who We Are

Asta CRS blends strategy, people, process and technology to solve real-world business challenges. We work closely with our clients to understand their unique business needs and design practical strategies and technology solutions that deliver measurable outcomes.

We are committed to helping our clients achieve their business goals and to providing our professionals with rewarding, growth-oriented careers.

Asta Office Team

Global Presence

World Map

Asta’s portfolio spans strategic locations across the world, reflecting a balanced approach between established markets and high-growth emerging regions.

  • North America: USA, Canada
  • Middle East & Asia: Dubai, Singapore, Thailand
  • India: Chennai, Bangalore, Hyderabad, Noida

The Asta Group at a Glance

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Professionals

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Years in Business

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Global Locations

Asta Delivers – Customer Value Management

Asta’s Customer Value Management (CVM) offerings enable our clients to better utilize customer information and increase the lifetime value of their customer base. We design CRM strategies, roadmaps, and data-led journeys that create compelling customer experiences and deliver near-term, measurable ROI.

CRM STRATEGY & ROADMAP

Define portfolios of initiatives to achieve best practices and build a truly customer-focused organization.

ACQUISITION, GROWTH & RETENTION

Design programs to acquire high-value customers, retain them, and win back lapsed relationships.

CUSTOMER & MARKET ANALYTICS

Use analytics to personalize experiences, optimize offers, and target the right customer at the right time.

CUSTOMER PROCESS DEVELOPMENT

Design customer-facing processes that are efficient, scalable, and aligned with strategic goals.

Our Methodology

Given the scope of each engagement, we adopt a structured, collaborative approach to ensure outcomes are aligned with both business objectives and people needs.

01

Meetings with corporate managers and key stakeholders to understand current systems and expectations.

02

Multi-channel sourcing using job boards, tools, and talent networks to identify the right profiles.

03

Aligning business objectives and manpower requirements to ensure smooth recruitment and delivery.

04

Continuous skill enhancement to build high-performing teams and future-ready capabilities.

Competency Mapping

Competency Mapping goes beyond traditional job descriptions. Instead of listing tasks and responsibilities, it focuses on the abilities, behaviors and skills required to perform a role effectively.

Our experts help clients identify key competencies for each position and use them for job evaluation, recruitment, training and development, performance management, job rotation, and succession planning.

✔ Clear, measurable performance criteria
✔ Better role–candidate alignment
✔ Targeted learning & development
✔ Stronger succession planning

Corporate Governance & Values

With globalization rapidly changing the scale and complexity of business, Asta believes that strong corporate governance is a key driver of sustainable growth and long-term stakeholder value. We are committed to adopting global best practices in governance and disclosure.

TRANSPARENCY

Clear communication, responsible reporting and open engagement with stakeholders.

ACCOUNTABILITY

Robust internal controls, risk management and ethics embedded in all operations.

OUR CORE VALUES

Guided by a collaborative spirit, unrelenting dedication and expert thinking.

Our Approach

Business consulting powered by best-of-breed technologies. Asta offers end-to-end solutions that drive tangible value across operations, customer engagement and technology ecosystems.

We believe that a good idea only matters when it is executed well. Every engagement is independently assessed, quality assured and continuously improved.

An Evolved Consulting Model The Evolved Enterprise – Investing in your future Agile. Nimble. Smart. Independently Assessed. Quality Assured.

Asta’s Commitment

To Our Clients

Provide predictable, high-quality deliverables that reflect a deep understanding of your business, culture and risk profile.

To Our Associates

Foster a fulfilling work environment with competitive remuneration, learning opportunities and long-term career growth.

To Society

Act as responsible corporate citizens and build long-term, rewarding relationships with our global communities and partners.